Telefonica Sucks Customer Reviews and Feedback

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Telefónica, S.A. is a Spanish multinational telecommunications company headquartered in Madrid, Spain. It is one of the largest telephone operators and mobile network providers in the world. It provides fixed and mobile telephony, broadband and subscription television, operating in Europe and the Americas.

A network operation center analyst gives 3 reasons why Telefonica sucks:

1. Training is provided by peers, zero formal training, thus you are as good as your peers, and can have big gaps of knowledge that your superiors expect you to know. 2. Salary is way below NOC averages. 3. Opportunities to grow in the company are almost non-existent.


Tell the world why Telefonica sucks!

I certify that this review is based on my own experiece and is my opinion of this person or business. I have not been offered any incentive or payment to write this review.


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Former Employee - Sales Advisor says

"Cultist Money grabbing Immoral Coporate Anti-Christ Stealing money from OAPS"

Former Employee - Senior Finance Manager says

"There is a pattern of managers hiring and then extending probation and firing workers before they reach their 2 year service."

Current Employee - Head of Channel says

"Lacks Leadership Channel Strategy over Business Strategy Operate on very lean staff No supported development Lack Diversity in senior roles. Process over common sense Slow to meet customer expectations"

Current Employee - Senior Data Scientist says

"Strategic and operational leadership capabilities of German Management Team / Board"

Current Employee - IT Manager says

"Managers don't care about you whatsoever. Expectation are completely unrealistic. It's just a factory where you are just a number. I would never work here again."

Former Employee - Anonymous Employee says

"Poor / non existent management Racial discrimination Isolated training Lack of support No training No help No opportunity for progression unless you have strong knees."


"Regional Leaders Change like the Weather Territory leaders are stuck up and really don’t care they look down on you which for me is wrong! Managers don’t turn up for there shifts and leave early all the time and use bullying tactics to get you to work! No progression path in place for a lot of sales advisors it’s really hard to get your foot in the door I would explain O2 as a place with a glass ceiling you can see the positions and apply for them but they are never given to you based on merit or how hard you work it’s who you know!"

Former Employee - Anonymous Employee says

"too disorganized They don't care to much about people too many third party employees"

N/A says

"Terrible management who seem mostly concerned with their own progress and promotion, with little care for staff. The words of the company are contrary to the actions they take. Their is a distinct presence of dishonesty with management who break policies and procedures, but if challenged are supported (and by HR too). Personally, I attempted to raise a grievance and from that point forward I was a pariah and ended up being managed out. Please don't assume bitterness here, I wanted to go. However the journey that I took was horrendous and during that time the management were promoted and protected while staff about them were laid off in droves. I'll feeling in many areas of the business due to inconsistent policies with regard to flexibility, working from home, etc."

Former Employee - Networlk Operation Centre Tecnhnician says

"Bad salary, worse job conditions. They don't give a correct value to your jobs. A place to get a professional background and run away as soon as possible."

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